The new system VitalOpps created has lowered the time to record a sale by five minutes. Our team gets hundreds and hundreds of leads per day, so those five minutes add up.
Before we engaged VitalOpps, we had no easy way of digitally communicating with our members, and no reliable method of seeing when the same issue arose for members in multiple areas…
We deployed Salesforce with another company, and it had become a cluster of unusable customizations that created a barrier between what we had and what we wanted…
Creating something effective and streamlined within Salesforce for our business was complex and very nuanced, but this didn’t scare or frustrate VitalOpps…
Prior to VitalOpps’s help, we were throwing money away on bad leads. Our associates now have access to our pitches in the patient record, which helps them stay on-brand and on-message…